Bilingual intake for South Florida law firms

T
LegalCRM.pro

Bilingual intake for South Florida law firms

PRICING

Priced like the build it is.

Every plan includes all six systems, bilingual configuration, A2P 10DLC carrier registration, and bilingual templates that are already built. No plan withholds the intake system itself, tiers differ by seats, message and voice volume, and support depth. The AI voice agent starts at Practice; directory listings and case management software integration at Group.

Solo

DPA Included

For solo practitioners and two-person firms.

~$291 / month

Billed annually at $3,490, which is twelve months for the price of ten

$20/mo messaging credits

What's Included:

2 users
All six systems included
Bilingual forms & sequences, EN + ES
Visual pipeline and unified inbox
encrypted platform · signed DPA
Guided self-serve setup + EN/ES templates
Email support, replies next business day (Mon-Fri)
Book a Consultation
Most popular

Practice

DPA Included

For growing firms with a dedicated intake coordinator.

~$541 / month

Billed annually at $6,490, which is twelve months for the price of ten

$40/mo messaging + 150 voice minutes

What's Included:

Up to 10 users
Everything in Solo, plus:
AI voice agent, EN/ES, scheduling scope
Multiple pipelines for multiple service lines
Reporting, including EN vs. ES conversion split
Priority support, named contact, replies same business day (Mon-Fri, 9-5 ET)
Quarterly optimization review, 45 minutes, scheduled in advance
Book a Consultation

Group

DPA Included

For multi-attorney and multi-location firms.

~$958 / month

Billed annually at $11,490, which is twelve months for the price of ten

$90/mo messaging + 400 voice minutes

What's Included:

Unlimited users
Everything in Practice, plus:
Directory listings kept current across search and maps
Multi-location routing and reporting
case management software / firm-management integration, scoped per system
Dedicated account manager, named at onboarding
Monthly optimization review, 45 minutes, scheduled in advance
In-person support in Miami-Dade, by appointment
Book a Consultation

Also included, every plan

Consultation calendars & self-scheduling
SMS and email templates, both languages
Email marketing with a visual editor
Satisfaction surveys
Custom tasks & staff assignment
Memberships, communities & course builder
Mobile app for iOS and Android
Advanced reporting & audit trail
Contact and conversation export on request

Social media publishing and DM inboxes are deliberately not offered. Those channels sit outside the platform’s documented the applicable privacy and advertising rules coverage, and we would rather leave a gap than sell you something we cannot stand behind for client data.

However you want it set up

Every plan ships with the bilingual templates, pipelines, and sequences already built. Whether you configure them yourself or hand it to someone is your call.

Self-serve setup

Included

Guided onboarding, pre-built EN/ES form and sequence templates, and a step-by-step setup course. The course is built to be completed in one sitting; carrier number porting and SMS campaign registration run on their own timelines and are the usual reason go-live lands days rather than hours after you finish.

  • Bilingual templates ready to edit, not blank
  • Pipeline presets per firm type
  • Setup course and documentation
  • Email support while you build, Mon-Fri

Done for you, optional

Quoted

Would rather not touch it? Bring your own consultant or agency, the account is yours and anyone competent can configure it. If you would rather we handled it, Aday Interactive in Coral Gables does implementation work. Either way it is scoped and quoted separately, so you never pay for setup you did not ask for.

  • Discovery, then forms written in both languages
  • Automations drafted in your voice, for your approval
  • case management software and firm-management integration
  • Voice agent scoping and team training

Implementation is never required, and it does not have to be us. One thing to know either way: Aday Interactive remains your data processor under the DPA no matter who configures the account, and a third-party implementer handling client data would need its own agreement with your firm.

Support terms

Business days are Monday to Friday, excluding United States federal holidays. Response windows begin at the next business day’s opening.

Response, not resolution. The times above are when you hear back from a person, not when a change is finished. Anything needing a build is scoped when we reply.

Optimization reviews are scheduled in advance by agreement. A review not taken in its period does not accrue or carry forward.

In-person visits are within Miami-Dade County, by appointment and subject to availability. Outside the county we work remotely.

Not an emergency service. Support covers the intake system. It is not case cover, and it is not a channel for anything urgent involving a client.

Usage beyond included credits is billed at cost. Messaging and voice allowances are per month and do not roll over.